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Enterprise Software
» Dealership Management |
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Software Information
Request Form
"The
staff at Peartree and Glenbriar Technologies have been very helpful
in getting us up and running. They are knowledgeable, patient,
friendly and quick to respond to problems or issues that arise.
It is also nice to know that you can still count on "one-on-one" visits if needed ... they like to make sure everyone is comfortable
with the program."
Karen Blackburn
Business Manager
Ottawa Camping Trailers Ltd.
"Peartree staff understand the RV industry. This is reflected in
the quality of their product. RV Dealership allows us to accurately
track our parts and inventory - a critical aspect of our business."
Arnie Sauder
Sauder's RV & Camping
"The staff at Peartree Software are a very knowledgeable and
credible group of professionals. They are doing a great job of
supporting our individual needs and requests!"
Barry Devereux
Luxury Motorhomes
"Peartree and their knowledgeable support staff have made a real
difference in our ability to handle hardware and software
challenges. We get timely, friendly support that keeps our business
running efficiently!"
Denise Benninger
Mobilife RV Centre
"The attitude and professionalism of your staff has made what would
normally be a stressful situation into an environment of quick,
solution-oriented responses."
Brad Campkin
Campkin's Camping Centre
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FAQ
1. Who uses
Peartree's Dealership Management Software?
Dealerships throughout Canada and the United States are
using Peartree’s Dealership Management Software to manage
their businesses.
2. What
is an “integrated system”?
An integrated system is software that is made up of several
applications that are mutually accessible at all times.
These applications are able to exchange and update data in a
consistent and transparent manner. Peartree’s Dealership
Management Software harnesses the control of an integrated
system to provide the most user-friendly, yet powerful
dealership management software suite available.
Integrated software reduces duplication of effort. For example, if a
part is purchased at your service desk, that purchase
generates a change to several applications. Inventory is
reduced, an invoice is generated which updates your accounts
receivables, and your general ledger tracks the sale of the
part. The integration of applications ensures that your
information stays accurate and reduces the potential for
human error as there is no need for multiple entries.
3. What
makes Peartree’s Dealership Management Software different
from your competitors?
Our application is fully web-based, and like the web, our
application is about making communication and operations
easier. Our software uses a familiar and intuitive web page
design for ease of use and recognizable appearance.
You can log
in to your system from anywhere and from any computer with a
connection to the internet. All that is needed is a web
browser. Additionally, being web-based allows us to release
updates easily to our customers.
4. What do I
need to run the software?
Dealership is a Web-based application.
This means you need Internet Explorer 6.0 or above to run the software. As well, the minimum system requirements are:
- Pentium 3 or higher
- 128 MB of memory (256 MB recommended for Windows XP)
- 60 MB of free hard disk space Windows 98/Me/NT/2000/XP
In addition, you will need a server to run the Dealership application.
Peartree Software recommends the following hardware (at minimum) for Dealership servers:
- Pentium 4 3.0 GHz processor
- 1 GB of memory
- Two (2) 80 GB Serial ATA hard drives
- SATA hard drive controller w/RAID 1
- Tape backup unit, 20-40 GB
- Extended hardware protection warranty (recommended)
You will also need the following software:
- Microsoft Windows Small Business Server 2003 with 5 CALs (licenses)
- Windows XP Professional or Windows 2000
- VERITAS Backup Exec SBS Small Business Server Protection Suite
- Microsoft Outlook
- Adobe Reader 7.0
- Microsoft Excel Viewer 2003
5. Does your
software track inventory?
Yes! Dealership includes extensive inventory management
tools. It is easy to order, receive, count and track your
entire inventory with the inventory and purchasing modules.
Inventory is an important part of any dealership, this
software package helps you control and track where stock is,
what is being used, and when and what you need more of.
Dealership advises you when certain stock is low, and keeps
your dealership’s physical inventory levels up to date in
the system. Never run out of a part for a repair, or double
count stock items, with reporting, customizable count
sheets, and automated purchasing, Dealership is the perfect
inventory tracking system.
6. Does your
software have a mechanism to track warranty work?
Peartree’s Dealership has a flexible repair and warranty
tracking system for the service shop. Your service
department can print its own invoices and you can also track
mechanic performance. Not only does it track warranty
repairs and service, but all the service that occurs in your
shops. Dealership keeps track of all appointment bookings,
provides quick quotes, and converts quotes into invoices
with the click of a button.
7. Does
Peartree Software offer training in Dealership?
Absolutely.
When Dealership is implemented at your business, onsite
training is provided to your staff. As well, our software
contains on-line help as well as hard copy documentation to
assist you every step of the way. Additional training is
available on request.
8. What kind
of support does Peartree Software offer?
Peartree’s telephone support desk is open 8:30 a.m. – 5:00
p.m. E.S.T. Monday through Friday. Emergency and after hours
support is available 24/7 (including holidays) through our
paging system. Help is never far away.
9. What
other services does Peartree Software provide?
Peartree
Software can provide custom programming services, bar code
and scanning, EDI and report writing. As well,
Peartree develops and markets the following products:
-
» MMS
Software – manufacturing management software for the
manufacturing industry.
-
» SMB Software – small/medium business software for any
small to mid size business.
Through Peartree’s parent company, Glenbriar Technologies, we can
also offer the following services to our dealership
customers:
- » Hardware sales, repair and support
- » Network design and implementation
- » Web design and hosting
- » IP Telephony phone systems
As you can
see, Peartree Software offers a complete solution to meet
your IT needs.
10. Can
barcode scanning be used with Dealership?
Bar code compatibility can be found in the Sales, Parts and
Service, Inventory, and Purchasing modules. With
Dealership, it is not necessary to purchase separate
software for bar coding and scanning. You simply plug in
your scanner and start using it. Dealership uses the
symbology Code 39 as a default, but can be customized to use
any of the symbologies available.
11. Is it
difficult to convert my business to this new software?
With over 20 years in the software business, Peartree is
experienced at implementing new software. We will help you
every step of the way with a planned, controlled process,
resulting in as little disruption to your business as
possible. Whether you are buying your first computer or you
are switching from another software product we are there to
help and to simplify the process as much as we can.
12. Can
Dealership run on more than one site, or do I need to
purchase additional software for each of my dealerships?
Dealership can run on multiple sites. There is no need to
purchase multiple copies of the software. Dealership can
not only run at multiple locations, it includes
administration controls to help manage them.
13. Does
Dealership print forms and reports?
Yes. We recognize that reporting tools are an important
requirement when making sound business decisions. Our
report system allows you to measure your company’s
performance at any point in time. Sales contracts, quotes,
warranties, work orders, inventory, invoices, numerous
financial statements and sales figures are standard reports
that come with our package. Print finance, inventory, or
order information quickly and easily with Dealership. Our
software helps you spend less time dealing with
administration and accounting so you can spend more time
with customers.
14. Can I
see a demo of the software?
Yes! Simply complete the Request for Information Form found
on the main page of the Enterprise Software section of our
site. You can also contact:
» David
Moser, President.
dmoser@glenbriar.com
(519)
743-2444 ext. 201
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In the News: Read why your company should consider implementing barcode scanning technology. It’s easier than you think.
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