December 2005
         

Happy Holidays from

We would like to wish everyone a safe and happy Holiday Season!

 

Welcome to Peartree's newest RV Dealership Management Software Customers:

Cornwall Camping

 

As well as existing customers who have migrated to the new web-based RV Dealership Software:

and


Peartree's new on-line look!

As you may have noticed Peartree's website has undergone a makeover.  We have combined our website with our parent company, Glenbriar Technologies.  This new look and layout is designed to make your web experience the most efficient. All of Peartree Software's information is now located under the Enterprise Software section of the Glenbriar site.  All of our services and information are still available to you, with just a few mouse clicks.

Our customer extranet is located on the enterprise software overview page (the Peartree Software “home”). The sidebar on the right houses links to the customer log-in area and the Peartree       e-nnouncements. The extranet can also be accessed from the support page.

In addition to the e-nnouncement, customer training information can also be found by clicking “support” from the main website menu.  Here you will find our newest training schedule, and information on how to sign-up.  The support section also provides all the contact information you need for emergency support issues and consulting services.

Our website addresses remain the same: www.ptsoft.com or www.glenbriar.com


Letter of Appreciation from Edscha Niagara

Customers are always quick to complain when things aren’t going right but very rarely do we acknowledge the effort made when things go really well.  I want to take this opportunity to commend Glenn and Derek for stepping up to the challenge recently.

Edscha Niagara had a problem recently; this issue caused a major contract from being signed off and was costing us money everyday that the issue existed.

Glenn and Derek were able to very quickly adjust some equipment so that our new million dollar assembly line is now able to function as needed.

We really appreciate the extremely fast turn around that Glenn and Derek put forward on resolving this problem.

Thanks again,

Rick McAllister

IT Manager

Edscha North America


New Year Resolution: Check your backup system

The start of a new year is an excellent time to check your backup system. We recommend that you verify that your backup system is working correctly.

To verify your backup system, restore a reasonably large file to a test account. It is very important that you restore to a test account, not your live account.

Having recent data backups also helps Peartree Software support staff quickly get your business back on track if your hardware takes a turn for the worse.  In addition to backing up your system, you must also do a restore to a test account, in order to ensure that the backup is useable.

If you have any questions about how to verify your backup system, please call support at 519.743.2444 x450.


Keep Us Updated

If you would like to be removed from our mailing list, please reply to this message and type 'remove' in the subject field. If you have updates or changes to your name or contact information, please let us know by calling us at 519-743-2444, ext. 200 or by e-mailing us at info@ptsoft.com


Peartree Software Inc · 700-50 Queen St. N. · Kitchener, ON · N2H 6P4 ·
Ph 519-743-2444 · Fx 519-743-3656